News & Views

Limited tickets left for Now / Next / Why London

by Contagious Team

On 21 April in London, the Contagious team and expert external speakers will tackle one of the industry's most complex and talked-about topics: Experience.

Limited tickets available, so book now to avoid disappointment!

 

Contagious will confront the realities of the post-omnichannel landscape and welcome expert contributors to help make the business case for prioritising customer experience. 

Speakers:

Chris Grantham, Brand Experience Portfolio Director, IDEO London

Will Sansom, Director of Strategy & Content, Contagious Insider 

 



We'll share best-practice case studies for experience design across key categories:

Immersive Content / Learn how brands can tell their stories, share their beliefs and manifest their promises through genuinely interactive, tangible experiences.

Lived Brands / Examine the experience promises and value-add services of top brands.

Think like a Museum / How museums and galleries heighten the physical experience for visitors, and what sectors and brands can learn from them.

Joined-Up Digital / Why successful brand experiences result from addressing operational cracks and crevices just as much as headlining-grabbing marketing executions.

Speakers:

Jack Constantine, Head of Global Branding, LUSH

Mike McGee, Chief Creative Office and founder, Framestore

Katrina Dodd, Senior Strategist, Contagious Insider

 

A practical exploration of implementing an experience-dominant approach within your own organisation. Learn about the operational and cultural changes that can be made, brought to life by some of the world's foremost authorities on experience design.

Speakers:

Matt Watkinson, Designer, Consultant & Author of 'The Ten Principles Behind Great Customer Experience'

Dan Southern, Senior Consultant, Contagious Insider


We're close to selling out!

Book your tickets now at london.nownextwhy.com

Contagious magazine and Contagious I/O subscribers receive 10% off.  For more information email events@contagious.com or call +44 203 206 9275.